Alan Hartman is a senior lecturer at the University of Haifa, Department of Information Systems and an adjunct professor at the Afeka Academic College of Engineering, Department of Service Engineering. He is the industry and public sector liason for the Data Science Research Center at the University of Haifa. His current research is on service design, using IT for ethical innovation and social change, and on algorithmic transparency.
His professional career began at the IBM Haifa Research Lab in 1983. He also spent over 2 years at the IBM India research lab in Bangalore serving as the Services Science, Management, and Engineering (SSME) focal point for the IBM India Research Laboratory. He has also worked at Telstra Research Labs in Australia. Alan has a Ph.D. in mathematics from the University of Newcastle in Australia, an M.Sc. in mathematics from the Technion – Israel Institute of Technology, and a B.Sc. in mathematics from Monash University in Australia. He has published over 70 research papers and holds 17 patents.